thoroughgoing ayah: PABX Systems - Enhance Business Performances through Improved ...

Thursday, April 5, 2012

PABX Systems - Enhance Business Performances through Improved ...

With the innovations and advancement taking place in the telecommunication sector the telephone systems are continuously added with the extensive features. One such features that is revolutionizing the telephones system is the use of PABX systems. PABX or Private Automated Branch Exchange systems transform companies communication performance by enabling external callers to make call to multiple internal extensions numbers through a single number. PABX systems automatically transfer hundreds of calls in a short duration thereby promoting better communications, better customer relations and higher profit for the businesses. The information can be programmed into the telephone system due to the PABX so that the calls are automatically directed to the appropriate destination. PABX system significantly improves customer inquiry response by facilitating multi tasking features for employees.

PABX systems or highly complex machines can be ideally used as modems, telephones, fax machines and can also be used for internal communication between the employees. The concept of PABX was introduced in the year 1960s to facilitate employees of an organization to call within the office premises and to stay connected with external line without needing the help of receptionist and without the need of great number of phone lines. Now these PABX systems are being modernized to be controlled by computer system that tracks all incoming and outgoing calls. This system also keep track of the employee's personal call record that also prove to be a good way of keeping track of employees telephone usage at work.

PABX systems is a modem that acts as the central control station and whenever a new call comes in the call is routed through this central control station. The call is automatically directed to the correct place using the assign code, which has been assigned to each phone number or extension number within the company. Not only this, but the PABX system also an automated message to be programmed so that every caller is greeted with this message before the call is directed to the appropriate place. To automate the fax function the user can program a line that goes from the central control station to the fax machine and can also e programmed for numerous fax machines.

PABX systems are significant for businesses because of auto attendants features that handles calls even if there is no one to answer the call. This feature make this system highly effective for large businesses that receive lot of calls. This system comes with wide range of different functions and can also be used to conduct conference calls that proves incredibly useful if the businesses are short of time for face to face meeting.

Author Resource:- ComtechPABX's offers business phone systems, pabx services
, office phone systems, ip telephone systems and pbx phone system. Specialist in PABX systems, VOIP Solutions, headsets accessories, ipecs and more integrated telecommunication solutions in New Zealand.
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Submitted 2012-04-03 13:00:40